Legal & Security Documents

cv996 Privacy Policy — Your Data, Your Rights

We believe transparency is the foundation of trust. This privacy policy details exactly what data cv996 collects, how it is used, and how it is kept secure.

Last Updated: January 2026
1

Introduction & Scope

Cv996 Website (cv996.ws) constitutes your acceptance of the terms of this Privacy Policy. This policy applies to all of cv996's digital services — including the website, mobile app, and any associated platforms.

Cv996 is an internationally licensed online Sports Betting platform. We take the privacy of our users seriously — protecting your personal data is our responsibility, and one we are fully committed to upholding.

Important: This Privacy Policy has been prepared in Bangla so that users in Bangladesh can easily understand it. If anything is unclear, please reach out to our support team. Our Bangla-speaking team is always ready to answer your questions.

This policy explains: what types of information we collect, why we collect it, how it is used, who it may be shared with, and what rights you have regarding your data.

2

What Data We Collect

Cv996 collects only the information necessary to provide its services. We never collect data beyond what is required. A full breakdown of what we collect is provided below:

Data Type Example Reason for Collection
Personal Information Name, date of birth, national ID number Identity Verification (KYC)
Contact Information Email, mobile number, address Account Management & Communications
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Betting history, preferred sports Service Improvement & Personalisation
Communication Logs Support chat records, emails Dispute Resolution & Quality Control
Automatically Collected Data: While you use cv996, our systems automatically collect certain technical information — such as your device type, browser version, and time spent on the site. This data is used solely for security purposes.
3

How We Use Your Information

Cv996 uses your personal data solely for legitimate purposes. We never use your information unnecessarily or sell it to third parties.

  • To create, manage, and verify your account (including completion of the KYC process).
  • To process deposits, withdrawals, and other financial transactions.
  • To ensure account security and prevent fraud.
  • To meet legal and regulatory obligations (in accordance with AML/CFT policies).
  • To provide customer support and resolve complaints.
  • To personalize your betting experience based on your preferences.
  • To inform you of relevant promotions and bonus offers (with your consent).
  • To improve platform performance and enhance the user experience.
  • To promote responsible betting and support players experiencing gambling-related issues.

If you no longer wish to receive marketing communications, you can opt out at any time by contacting our support team or clicking the unsubscribe link in any marketing email. Please note that essential service-related communications cannot be turned off.

4

Data Sharing & Third Parties

Cv996 never sells your personal data. However, in certain circumstances, limited information may need to be shared with trusted partners:

  • Payment Processors: To process transactions via Mobile Pay, Nagad, Rocket, and other payment gateways.
  • Identity Verification Services: With licensed verification service providers to complete the KYC process.
  • Law Enforcement Agencies: In cases of a court order or other legal obligation.
  • Regulatory Authorities: Specific information provided at the request of licensing authorities.
  • Technology Service Providers: Companies contracted for server hosting and cybersecurity.
Third-Party Obligations: All third parties that cv996 works with are required to adhere to our privacy standards by contract. Under no circumstances may they use your information for any other purpose.
5

Data Protection & Security Measures

Cv996 uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited by independent third parties.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Data Encryption: All sensitive data stored on our systems is kept in an encrypted state.
  • Monitoring Suspicious Activity: Account activity is monitored 24/7 by automated systems.
  • Security Audits: Regular third-party security audits and vulnerability assessments.
In the Event of a Data Breach: In the event of a data breach, cv996 will notify affected users by email within 72 hours and provide guidance on the necessary steps to take. We will also inform the relevant regulatory authorities.
6

Cookie Policy & Tracking Technologies

The cv996 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

Cookie Type Purpose Duration Type
Essential Cookies Login sessions, security, core functionality End of session Mandatory
Functional Cookies Remembering language preferences and theme settings 1 Year Optional
Analytics Cookies Usage statistics, page view tracking 2 Years Optional
Marketing Cookies Displaying Relevant Advertisements 30 Days Optional

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain core features of cv996 from functioning properly.

7

Data Retention Period

Cv996 retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal obligations.

  • Account Information: For the duration of account activity and up to 5 years after account closure.
  • Transaction Records: Retained for up to 7 years as required by law.
  • KYC Documents: Up to 5 years following account closure.
  • Customer Support Logs: Up to 3 years for potential dispute resolution purposes.
  • Marketing Preferences: Until consent is withdrawn.
  • Analytics Data: In anonymised form for up to 2 years.

Once the designated retention period ends, data is securely deleted or fully anonymised. We never retain data longer than necessary.

8

Your Data Rights

Cv996 respects your right to privacy. You have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

9

Minor Protection

Cv996 strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect personal data from minors.

  • An age verification process is carried out at the time of registration.
  • Submission of age-related documents during the KYC process is mandatory.
  • If an underage account is identified, it is immediately suspended and all associated data is deleted.
  • If a parent suspects their child has created an account, please contact our support team immediately.
Advice for Parents: Use parental control software to keep your child away from online betting platforms. cv996 believes in responsible gaming and places family safety as its highest priority.
10

International Data Transfers

As an international platform, cv996 may sometimes store or process your data outside of Bangladesh. In such cases, we ensure that:

  • The destination country has adequate data protection laws in place.
  • Data recipient organisations are contractually bound to uphold our privacy standards.
  • Encryption and security are maintained even during international data transfers.
  • The purpose of any transfer is always limited to the objectives described in this Privacy Policy.

If you'd like to know more about international data transfers, please contact our support team. We are committed to answering all questions with full transparency.

11

Privacy Policy Change Notification

Cv996 may update this Privacy Policy from time to time. We will notify you before any significant changes:

  • To your registered email, at minimum 14 days ago A notification will be sent.
  • You will be notified of any changes the next time you log in to the platform.
  • The date of the latest update will always be shown at the top of this page.
  • Previous versions are available upon request.

Continued use of cv996 after any changes take effect will be considered acceptance of the updated policy. If you do not accept the new policy, you may request that your account be closed.

12

Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please contact us. Our dedicated privacy team will process your request within 48 hours.

  • Live Chat Support: Available 24/7, 7 days a week.
  • Email Support: support@cv996.ws — response within 48 hours.
  • Data deletion requests: completed within a maximum of 30 business days.
  • Data portability requests: fulfilled within 15 business days.
Exercise Your Rights: To view, correct, delete, or port your data, contact our support team at any time. We respect your privacy rights and will assist you as promptly as possible.

Complete Control Over Your Data

Cv996 gives you full control over your personal data. You may exercise the following rights at any time.

Right of Access

You may request to view the information cv996 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information we hold about you.

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You may request that the use of your information be restricted to specific purposes.

Right to Portability

You can receive your data in a portable format or have it transferred to another service.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

Your Privacy Is Our Priority

Cv996 is committed to protecting your data — not just in words, but in action.

International-Standard Security

Your data is protected to the highest standard through 256-bit SSL encryption and regular third-party security audits.

Transparent Data Use Policy

Where your data is used, why it is used, and how long it is kept — all clearly stated in this policy. No hidden conditions.

KYC Verification Security

Your identity documents are stored with the highest level of security. Only authorised personnel may access them when required.

Immediate Breach Notification

You will be notified by email within 72 hours of any security incident, along with guidance on the steps you should take.

Full Control in Your Hands

From unsubscribing from marketing emails to requesting full data deletion — all control is yours.

24/7 Bengali Privacy Support

For any privacy-related queries, our Bengali-speaking support team is available 24/7, 7 days a week.

Start Betting Safely

Join cv996 — A Safe, Transparent & Trusted Platform

Done reading our Privacy Policy? Register today with confidence in our security measures and enjoy the best Sports Betting experience in Bangladesh.

বাংলা